SMS Terms and Conditions

1. SMS Consent Communication

By providing your phone number and opting in (via online form, email confirmation, or written consent), you authorize DB FPX to send you SMS/text messages.

We will never sell, rent, or share your phone number with third parties for marketing purposes. Your consent is not required to make a purchase.

2. Types of SMS Communications

If you choose to receive SMS messages from DB FPX, you may receive the following types of messages:

Customer Care Messages

  • Appointment reminders

  • Scheduling updates

  • Support follow-ups

  • Account-related notifications

Higher Education Notifications

  • Academic support updates

  • Tutoring availability alerts

  • Study guidance and resources

Marketing & Promotional Messages

  • Special offers

  • Seasonal discounts

  • New tutoring programs or services

Delivery Notifications

  • Confirmation of digital educational materials delivered to your email

  • Delivery of onboarding documents

  • Updates on requested academic resources

Example Message:

“Hello! This is a reminder regarding your upcoming session with DB FPX. Reply STOP to opt out at any time.”

3. Message Frequency

The number of messages you receive may vary depending on your interaction with our services.
You may receive up to 6 SMS messages per week, including reminders, updates, promotional offers, or delivery confirmations.

Example Notice:

“Message frequency may vary. You may receive up to 2 support messages per week regarding appointments or account updates.”

4. Potential SMS Fees

Standard message and data rates may apply, depending on your mobile plan.
DB FPX is not responsible for any charges incurred from your mobile carrier.

5. Opt-In Method

You can opt in to receive SMS messages from DB FPX by:

  • Submitting an online form on our website https://dbfpx.com/ and checking the SMS consent box

  • Replying to a confirmation email from our team

Opting in confirms that you agree to receive messages under the categories listed above.

6. Opt-Out Method

You may opt out at any time. To stop receiving SMS messages:

Once you opt out, you will no longer receive SMS communications.
To opt back in, reply “START”.

7. Help & Support

If you need assistance or have any issues:

8. Additional Options

If you prefer not to receive SMS messages:

  • Do not check the SMS consent box during signup

  • Avoid opting in through email

You can still access all services without receiving SMS messages.

9. Standard Messaging Disclosures

  • Message & data rates may apply

  • You can opt out anytime by texting STOP

  • For help, text HELP

  • Message frequency may vary

For more information, review our:

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